Click & Collect
Order online and collect from your nearest branch. It's quick, convenient and free.
How It Works
Place Your Order
Browse our range online and add items to your basket. At checkout, select Click & Collect and choose your preferred branch.
Order Confirmation
You will receive an email confirming your order number. A second email will be sent when your order is ready for collection.
Ready to Collect
Subject to stock availability, orders will be ready within two (2) branch trading hours of our first confirmation email.
Pick Up
Visit your chosen branch with your order confirmation email and a valid form of ID matching the name on the order.
Important Information
Service Availability
The Click & Collect service is not available for all goods sold by South Coast Building Supplies, some of which are available on an order only and site delivered basis only. Click & Collect orders can be made at any time on the South Coast Building Supplies website. Please check your selected branch's trading hours as these may vary.
Collection Window
Orders will be held for 1 working day from the time we send our email to confirm that your order is available for collection. If you have not collected your order within this time frame you will be contacted by the collection branch. We reserve the right to automatically cancel and refund any orders not collected within 5 working days and the items will no longer be reserved for you.
Multiple Branch Collections
If you have chosen to collect items from more than one branch, then each branch will contact you separately to inform you that your item(s) are ready for collection.
What to Bring
When collecting your order please ensure that you have:
- Your order confirmation email (printed or on your phone)
- A valid form of ID matching the name on the order
If a third party collects goods on your behalf (including your employees) they must have a copy of the order confirmation email and photographic ID, such as a valid photo card driver's licence or passport, which will be photocopied by the collection branch before goods are released. Please note that goods will not be released to non-approved collection or courier companies.
Ready to Order?
Browse our products and select Click & Collect at checkout.