Delivery Information
We deliver across the South Coast and beyond. Here's everything you need to know about our delivery service.
Free Delivery
On orders over £250 + VAT
Standard Delivery
£20.00 + VAT for orders under £250
Scheduled Delivery
Choose your preferred delivery date
Timescales for Delivery
We'll always try our best to meet the estimated delivery timescales we give you. However, we won't be held responsible for any failure to deliver your order within the stated timescales, provided we deliver the Products within 30 days of receiving your payment, or within a longer time period if we've expressly agreed this with you.
If we can't deliver your order within this timescale, we'll let you know and give you the opportunity to either wait for the Products or cancel your Contract. If you choose to cancel, we'll give you a full refund including any delivery charges that apply.
Important: We strongly recommend that you don't book fitters or tradesmen until we've delivered your order in full and you've checked it over. We can't be held responsible for any charges made by fitters or tradesmen as a result of your order not being delivered, or because you didn't check your delivery before booking their services.
Number of Deliveries
We'll always try to make one single delivery where possible, to minimise inconvenience. However, this may not always be possible. Where your order contains a mix of Products with different delivery lead times, the longest lead time will always apply to the entire order.
Receiving Your Deliveries
All deliveries must be received and signed for by a person aged 18 or over. If no one is available to take the delivery, we'll call you to arrange a suitable date and time for redelivery. We may need to make an additional handling charge for this.
If no one is available to receive the redelivery, we may cancel your order and refund your payment, minus any delivery and handling charges.
Please note:
- Our deliveries are to kerb-side only
- We do not provide specific time slots — deliveries are scheduled but may move for route optimisation
- Someone aged 18+ must be present to sign for the delivery
Delivery Charges
| Order Value (ex. VAT) | Delivery Charge |
|---|---|
| Under £250 | £20.00 + VAT |
| Over £250 | FREE |
Ready to Order?
Browse our products and enjoy free delivery on orders over £250 + VAT.